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Frequently Asked Questions (FAQs)
Product Info and Sizing
How do I measure my ring size for a proper fit?
Please check out the ring size guide available on our website.
Can the jewelry be resized?
No, the jewelry cannot be resized.
What should I do if a ring doesn’t fit?
If the ring doesn’t fit, you can exchange the product. Please reach out to our team at shopaurastudio@gmail.com or WhatsApp us at +91 8130332954 to initiate the exchange process.
What material is Aura jewelry made from?
Our jewelry is made from high-grade 316L stainless steel and is plated with solid 18 karat gold.
Do you offer custom jewelry designs?
As of now, we do not offer custom jewelry designs.
Do you provide gift wrapping?
Yes, we provide gift wrapping. If you need a custom note, please contact us via WhatsApp or email at +91 8130332954.
The piece I want is sold out. What can I do now?
If the piece you want is sold out, you can wait for it to get back in stock, subscribe to our newsletter for restock notifications, or contact us on WhatsApp or email for further assistance.
Are there any special features or unique selling points?
Our jewelry is made from high-grade stainless steel, plated in 18 karat gold, is tarnish-free, hypoallergenic, waterproof, sweatproof, and comes with a two-year warranty.
Are there any allergies or sensitivities associated with the materials?
No, our jewelry is hypoallergenic and suitable for people with sensitive skin.
What is included with the purchase?
The purchase includes the product, a warranty card, and a jewelry care guide.