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Have a question?
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Frequently Asked Questions (FAQs)
Orders & Payments
How do I know my order is confirmed?
You will receive a confirmation email and WhatsApp message from us after placing the order.
Can I modify or cancel my order once it has been placed?
Please reach out to us via email or WhatsApp so we can assist you.
What payment methods do you accept?
We accept UPI, Cards, Wallets, NetBanking, and Cash on Delivery.
Whom do I contact about my invoice?
Please reach out to us via email (shopaurastudio@gmail.com) or WhatsApp (+918130332954).
My item is missing from the package I received. What should I do?
Please reach out to us via email or WhatsApp and provide an unboxing video. We will assist you soon.
Can I place my order over the phone?
Currently, we do not offer phone orders. You can place your order through our website. If you need assistance, our customer support team is available to help.
How do I use my gift card?
(Contact us for more details if needed).
Do you offer payment plans or financing options?
Currently, we do not offer payment plans or financing options.